Privacy Policy

Last updated: 10/16/2025

Who We Are

Civisage (“we”, “our”, “us”) is an Australian engineering support and drafting solutions provider.
Our website address is: https://civisage.au

We are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988 (Cth).

Mobile and Communication Information

We do not share any mobile information, phone numbers, or text message data with third parties or affiliates for marketing or promotional purposes.

Information may be shared only with trusted subcontractors or service providers who assist us in delivering support services (such as customer service or technical assistance). These parties are required to maintain confidentiality and comply with our data protection standards.

All mobile data, opt-in consents, and message originator details remain private and will not be sold, rented, or shared for marketing use.

Comments and Submissions

When visitors leave comments or submit forms on our site, we collect the data shown in the form, as well as the visitor’s IP address and browser user agent string to help prevent spam and security issues.

An anonymised hash of your email address may be provided to the Gravatar service to check if you are using it. The Gravatar service’s privacy policy is available here: https://automattic.com/privacy/. After your comment is approved, your profile picture (if applicable) may be publicly visible next to your comment.

Media Uploads

If you upload images or documents to our website, please ensure they do not contain embedded location data (EXIF GPS). Visitors may be able to extract location data from uploaded images.

Cookies

Our site uses cookies to improve user experience and streamline your browsing.

If you leave a comment, you may opt to save your name, email, and website for future visits. These cookies last for one year.

Temporary cookies are used when you visit our login page to check if your browser accepts cookies.

Login cookies last for two days; display preference cookies last for one year.

Selecting “Remember Me” keeps your login active for two weeks. Logging out removes these cookies.

If you edit or publish an article, a cookie is stored to identify the post ID. This expires after one day.

Embedded Content from Other Websites

Articles and pages on our site may include embedded content (e.g. videos, images, or links).
Embedded content from other websites behaves as if the visitor has directly visited those sites.
These external sites may collect data about you, use cookies, or track interactions. We recommend reviewing the privacy policies of any linked third-party websites.

Who We Share Your Data With

We do not sell, trade, or rent users’ personal identification information to others.

However, if you request a password reset, your IP address may be included in the reset email for security verification.
We may also use secure, third-party platforms (such as CRM, email, or cloud storage systems) to process or store data, always in compliance with privacy standards.

How Long We Retain Your Data

If you leave a comment or fill out a form, the data and associated metadata are retained indefinitely.
This helps us automatically recognise and approve follow-up interactions.

For registered users (if applicable), personal information is stored in your user profile.
You can view, edit, or delete your personal information at any time (except your username).
Website administrators can also view and manage this data as part of site maintenance.

Your Rights

You have the right to:

Request a copy of any personal data we hold about you.

Request corrections to any inaccurate information.

Request deletion of your data, where legally permissible.

These requests can be made by contacting us at [email protected].
Please note that some records may be retained for administrative, legal, or security purposes.

Where Your Data Is Sent

Visitor comments or form submissions may be checked through automated spam detection services and stored securely within Australia or on trusted cloud servers that comply with Australian privacy standards.

Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us at:

Civisage
📍 418A Charlottle Street Deniliquin, NSW
📧 [email protected]
🌐 https://civisage.com.au